Help with Reserves problems

IMPORTANT: If you are having problems accessing Reserves materials in the Reserves Hub from your computer, consider the following:

• All public PCs and Macs in the library and public computing labs are equipped to print Reserves materials. Try getting your readings through a public computer.
• If you are still having problems accessing reserve materials, most Reserves items are available in Scribner Library. Simply bring your citation to the library and speak with a reference librarian for help.

In order to troubleshoot problems, please consider the following questions:

Are you registered for the course you're trying to access?
Yes. - If you just registered today, your registration information will not be available in the Reserves system immediately. Go to the Scribner Library circulation desk to get a copy of your course reserve list if you need it right away.
No. - If you are an auditor, UWW, or MALS student, click here to request access to your course reserves materials.

Are you using Internet Explorer 5 or higher, Netscape 7, or Opera 6 as your browser?
Yes. - Make sure cookies are enabled.
No. - The Reserves Hub requires a recent browser: Internet Explorer 5 or higher, Netscape 7, or Opera 6 should work fine.

Are you using Adobe Acrobat version 5.0 or higher to view PDFs?
Yes. - Please click the link below to report your problem to library staff.
No. - The Reserves Hub requires Adobe Acrobat 5.0 or higher to properly display scanned articles. Mac OSX computers often attempt to use their own PDF viewer, called Preview. This will not display our PDFs properly. A free download of Adobe Acrobat is available at the Adobe web site. Click here to download Adobe Acrobat.